Process
1 - Specification
Our process begins with a detailed consultation to understand your unique needs and lifestyle. We’ll ask important questions about how and where you watch TV, listen to music, and control your lighting and security, ensuring we design a system tailored to you.
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You may not have considered some of the possibilities we explore, so we take the time to walk you through every option—helping you make informed decisions about your smart home automation setup.
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This initial step ensures we create a customised smart home solution that enhances your daily life with seamless technology integration.
2 - Design
The system design is a crucial stage in your smart home installation, ensuring every device functions effortlessly once the project is complete. At this stage, we carefully map out all required cabling for your home automation system, ensuring optimal placement and performance.
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This process also helps shape how you’ll use each space in your home, allowing you to plan for furniture placement, media zones, and smart device integration. By designing with precision, we ensure a flawless smart home experience tailored to your needs.
3 - Installation
Once we receive confirmation from you, your project manager, or the main contractor that your property is ready for occupancy, we proceed with the smart home installation.
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This stage includes:
✔ Mounting TVs and installing in-ceiling speakers
✔ Fitting touchscreens and in-wall keypads for effortless control
✔ Setting up the centralised data rack, the heart of your smart home system
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We also complete the initial programming of your home automation system, ensuring it aligns perfectly with the preferences discussed during your consultation. This ensures a smooth, fully integrated smart home experience from day one.
4 - Ongoing Maintenance
Like all modern technology, smart home systems require regular updates to stay at peak performance and ensure they are running on the latest security protocols. Without proper maintenance, systems can become slow, unresponsive, or vulnerable to security risks.
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To keep your smart home automation running smoothly and securely, we offer tailored maintenance packages that provide:
✔ Regular software and security updates to keep your system up to date
✔ Remote and on-site support for troubleshooting and enhancements
✔ Optimal system performance to prevent unexpected issues
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Our flexible maintenance plans can be paid monthly or as a one-time annual fee, ensuring long-term reliability and protection.
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While our support is always available, choosing a maintenance package saves you from potential call-out fees and hourly charges—giving you peace of mind and hassle-free smart home management.
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Invest in the longevity of your smart home and enjoy a system that works flawlessly every day.
